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2016-2017 CUSTOMER SATISFACTION SURVEY

SWEEPSTAKES OFFICIAL RULES

 

NO PURCHASE OR SURVEY PARTICIPATION IS NECESSARY TO ENTER, WIN, OR CLAIM A PRIZE.  A PURCHASE OR SURVEY PARTICIPATION WILL NOT IMPROVE ONE’S CHANCES OF WINNING. VOID WHERE PROHIBITED. BY ENTERING THE DOLLAR GENERAL 2016-2017 CUSTOMER SATISFACTION SURVEY SWEEPSTAKES (“SWEEPSTAKES”), PARTICIPANT AGREES TO BE BOUND BY THESE OFFICIAL RULES. 

 

The Sweepstakes is sponsored by Dollar General Corporation (the "Sponsor" or “Retailer” and “Dollar General®”).

 

I. ELIGIBILITY: The Sweepstakes is limited to Dollar General’s current customers, who are a legal resident of the United States (excluding Alaska, Hawaii, Idaho, Montana, North Dakota, Washington, Wyoming and the District of Columbia, and are the age of majority in their state of residence (which is eighteen (18) in most states but nineteen (19) in Alabama and twenty-one (21) in Mississippi) on the date of entry during each month’s Entry Period as defined in the Schedule under Section II below.  Parents or legal guardians of a Winner under the age of majority in their state of residence may be required to also sign the Prize Acceptance Release in order for a Winner to be qualified to receive their Prize. This Sweepstakes is not open to the general public. Participation constitutes participant’s full and unconditional agreement to and acceptance of these Official Rules. Those not eligible to participate in the Sweepstakes are officers, members, directors and employees of Sponsor, their respective parents, affiliates, subsidiaries, divisions, advertising, promotion agencies, (collectively, the Released Entities”), and members of the immediate families (defined for these purposes as including spouse, parents, grandparents, children, grandchildren, siblings, and each of their respective spouse) or households (whether related or not) of any of the Released Entities. Void where prohibited, taxed or otherwise restricted by law. The Sweepstakes is subject to all applicable federal, state and local laws.  Winning a prize is contingent upon fulfilling all requirements set forth herein.

 

II. SWEEPSTAKES SURVEY ENTRY PERIODS: “The Dollar General 2016-2017 Customer Satisfaction Survey Sweepstakes” (the “Sweepstakes” or “Promotion”) starts at 12:00:01 a.m. Eastern Standard Time (“EST”) January 30, 2016 and ends at 11:59:59 p.m. EST on February 3, 2017 (“Sweepstakes Survey Period”). The computer clock of Sponsor’s web-master is the official timekeeping device of the Sweepstakes.

 

SURVEY ENTRY PERIODS AND WINNER RESPONSE SCHEDULE

Sweepstakes Period

Sweepstakes Monthly

Entry Periods

Start Times & Dates

12:00:01 a.m. ET

Sweepstakes Monthly

Entry Periods

End Times and Dates

11:59:59 p.m. ET

Mail-In Entries Final Receipt Date

Required Signed Prize Release Response

Date

 

February

 

1/30/16

 

2/26/16

 

3/04/16

 

3/29/16

 

March

 

2/27/16

 

4/01/16

 

4/08/16

 

5/03/16

 

April

 

4/02/16

 

4/29/16

 

5/06/16

 

5/31/16

 

May

 

4/30/16

 

5/27/16

 

6/03/16

 

6/28/16

 

June

 

5/28/16

 

7/01/16

 

7/08/16

 

8/02/16

 

July

 

7/02/16

 

7/29/16

 

8/05/16

 

8/30/16

 

August

 

7/30/16

 

8/26/16

 

9/02/16

 

9/27/16

 

September

 

7/27/16

 

9/30/16

 

10/07/16

 

11/01/16

 

October

 

10/01/16

 

10/28/16

 

11/04/16

 

11/29/16

 

November

 

10/29/16

 

11/25/16

 

12/02/16

 

12/27/16

 

December

 

11/26/16

 

12/30/16

 

1/06/17

 

1/31/17

 

January

 

12/31/16

 

2/03/17

 

2/10/17

 

3/07/17

Entries received for each Entry Period will not be retained for subsequent monthly period drawings.

 

III. HOW TO ENTER THE SWEEPSTAKES: Eligible Dollar General® customers (“Customer” or “Participant” or “you”), are invited each month during the Sweepstakes Entry Periods to enter the Sweepstakes using at least one of the following methods of entry:

1.) Survey Entry Method: Upon completion of a purchase, a Customer at a participating Dollar General® retail location will receive a cash registered receipt inviting the Customer to call the toll-free telephone number 866-214-5750, or visit the Internet address: http://www.DollarGeneralSurvey.com (the “Micro Site”) to participate in the Dollar General Customer Satisfaction Survey (“Survey”). A unique Survey Code (“Code”) will be issued in order for a Participant to follow the prompts to complete the Survey either online or via the telephone. Upon completing the registration and answering all questions in the Survey, you will receive one (1) entry (“Entry”) into that month’s Sweepstakes Entry Period. Limit one (1) entry per person or household in each month’s Sweepstakes Monthly Entry Period. Refer to the Entry / Drawing /Notification Schedule (the “Schedule”) in Section II above of these Official Rules.

 

2.) Mail-In Entry Method: Eligible Customers may participate in the Sweepstakes by legibly hand printing on a 3”x 5” card, your full name, street address (No P.O Boxes), city, state, zip code, telephone number, e-mail address, date of entry and age. Mail the postcard in a hand printed first class stamped #10 envelope to: The Dollar General Customer Satisfaction Survey Sweepstakes, Box 345, c/o 90 Rockwood Place. Rochester, NY 14610.

All mail-in entries must be postmarked on or before the last day of each month’s Sweepstakes Entry Period and received by the 7th day of the immediately following period for entry into that period’s drawing. If the last day of a period and/or the 7th day of the immediately following period falls on a Sunday or a government Holiday, the entry may be postmarked or received (as appropriate) on the immediately following business day. Entries must be submitted individually in each envelope with the entry address handwritten thereon. No mechanical reproductions or facsimiles will be accepted. Any alterations or forged entries will void the entry. Any entries not received in a #10 envelopes will be disqualified. Any professionally or mechanically printed entry forms other than hand written on a plain 3”x 5” postcard will be disqualified. Illegible, incomplete, mechanically reproduced, multiple or automated entries, and entries by ineligible individuals will be disqualified. Lost, late, misdirected, mutilated or postage-due entries will not be considered. Each postcard entry must be mailed separately in a #10 size business envelope with a handwritten address.

 

Limit one (1) entry per person or household in each month’s Sweepstakes Entry Period regardless of method of entry. Refer to Entry / Drawing / Notification Schedule in Section II above of  these Official Rules. Entries received for each Entry Period will not be retained for subsequent monthly period drawings.

 

The Released entities are not responsible for lost, late, incomplete, illegible, stolen, destroyed, misdirected, delayed mail or for technical errors of any kind entries. Submissions generated by script, macro, robotic, programmed, or any other automated means are prohibited and will be disqualified. No mechanical reproductions or facsimiles of entries allowed. Submitting erroneous or incomplete information will void the Entry. Entries received from any person or e-mail address in excess of the above stated limitation will be void. Sponsor shall have sole discretion to determine if an Entry is void. By making an Entry, you agree that your Entry shall become property of Sponsor and will not be acknowledged or returned. For purposes of this Sweepstakes, an Entry registration, as described in Section III (1 and 2) is considered “received” when the relevant Sweepstakes Site’s server records the Survey Questionnaire information and when you have clicked on the final “Submit” button. Proof of sending does not constitute proof of actual receipt of an Entry. The name of the person submitting the email address upon Sweepstakes entry must be the name of the person who registered on the Web Site with such email address, and the authorized account holder of such e-mail address, otherwise, entry may be deemed void. In the event of dispute over the identity of a potential winner, an online entry will be declared made by the authorized account holder of the e-mail address submitted at the time of entry, and potential winner may be required to provide identification sufficient to show that he/she is the authorized account holder of such e-mail address.

 

IV. WINNER SELECTION, NOTIFICATION AND ODDS: Three (3) Winners will be randomly selected on or about ten (10) days after each month’s end date, from among all eligible entries received during each month’s Entry Periods (Refer to Schedule in Section II) by the Sweepstakes Administrator, an independent judging organization, whose decisions are final and binding in all matters relating to the selection of each month’s Grand Prize Winners (“Winner(s)”). Refer to the Schedule in Section II above of these Official Rules. Each potential Winner will be notified by phone and e-mail. If a potential Winner cannot be reached within 48 hours from the first notification attempt, rejects the prize, or whose phone or email provider indicates that the phone number or email is invalid or unable to receive the communication (even if ultimately delivered thereafter), the Prize will be forfeited and an alternate Winner will be selected.  Each potential Winner will be required to execute and return an Affidavit of Eligibility and Liability/Publicity Release (“Prize Acceptance Release”) on or before ten (10) business days of Sweepstakes Administrator’s first attempted notification of the prize, or that potential Winner will be disqualified and an alternate potential Winner will be selected based on the criteria herein. The Sweepstakes Sponsor is not responsible for and shall not be liable for late, lost, damaged, intercepted, misdirected, or unsuccessful efforts to notify the potential Winners. All non-winning entries from each month’s entry period will not be rolled over to the following month’s drawing, including AMOE entries. Sponsor reserves the right, at their sole discretion, to substitute any prize with another prize of equal or greater value in the event that the advertised prize (or any component thereof) is not available. All decisions by Sponsor as to Winners and Prizes are final. Odds of winning in any drawing depend upon the number of entries received by the time of that drawing.

 

V. PRIZE (“Prize(s)”): At the end of each month’s Sweepstakes Entry Period Three (3) Grand Prize Winners will be awarded a check in the amount of $1,000.00 (USD), provided each Winner complies with all the terms and conditions of the Official Rules.  Total monthly Grand Prize Pool is $3,000.00 USD.

Total Twelve Months Grand Prize Pool is $36,000.00 USD.

 

 VI. PRIZE TERMS AND CONDITIONS: Each Winner is solely responsible for all applicable federal, state, and local taxes and for any other fees or costs associated with the Prize they receive. The potential Winner is required to complete and return a Prize Acceptance Release within ten (10) business days of notification, and required to send a copy of their passport, driver’s license or birth certificate as proof of age and a valid social security number before a Prize is awarded for tax reporting purposes. Winner will also be required to complete and sign a Federal W-9 tax identification form. An IRS 1099 MISC Federal Tax Form will be issued in the name of the Winner. Non-compliance shall result in disqualification and the award of the Prize will be to an alternate Winner. If any potential Winner is found to be ineligible, or if he or she has not complied with these Official Rules, or if any potential Winner declines the Prize for any reason prior to award, such potential Winner may be disqualified, even if the disqualified potential Winner’s name may have been shown/announced online, an alternate potential Winner may be selected at the discretion of the Sponsor. Prizes are non-transferable and no substitution will be made except as provided herein at the Sponsor’s sole discretion. The Sponsor and its agents are not in any way responsible or liable for damages resulting from shipping and handling, any lost or stolen Prizes once they are in the Winner’s possession. All decisions by Sponsor as to Winners and Prizes are final. Total Prize ARV is $36,000.00 USD.

 

If a Prize is returned as unclaimed or undeliverable to a potential Winner, or if a potential Winner is ineligible or not in compliance with these Official Rules, then such person shall be disqualified and, an alternate Winner may be selected for the Prize at issue. Unclaimed Prizes will be forfeited. A properly claimed Prize will be awarded. Sponsor reserves the right, at its sole discretion, to substitute the Prize with another Prize of equal or greater value in the event that the Prize (or any component thereof) is not available. Prize will be mailed eight (8) weeks or earlier from the receipt of the Winner’s signed Prize Acceptance Release.

 

VII. OPT-IN AND PRIVACY:

By participating, Participants consent for the Sponsor to obtain, use, and transfer your name, address and other information for the purpose of administering this Sweepstakes. Participants are authorizing the Sponsor to send emails as entered on the entry form, about its products and services. All information submitted to the Sponsor as part of this Sweepstakes will be treated in accordance with the Sponsor’s privacy policy at: http://www.dollargeneral.com/helpdesk/index.jsp?display=safety&subdisplay=privacy. Participant may opt-out of receiving future e-mails from Sponsor by clicking on the link contained in any e-mail. A Participant will remain eligible for this Promotion whether or not they opt-out of receiving promotional e-mails from Sponsor.

 

VIII. INTERNET LIMITATIONS OF LIABILITY: If for any reason this Sweepstakes is not capable of running as planned for any reason, including, without limitation, due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, the Sponsor reserves the right, in its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Sweepstakes, in whole or in part, at any time, without notice and award the Prizes using all non-suspect eligible entries received as of or after (if applicable) this termination or suspension date. Any person who supplies false information, obtains entries by fraudulent means or is otherwise determined to be in violation of these Official Rules in an attempt to obtain any Prize will forfeit any Prize won and may be prosecuted to the full extent of the law.  CAUTION: ANY ATTEMPT TO DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW.

 

IX. MODIFICATION: If Sponsor determines, in its sole discretion, that the Sweepstakes is no longer capable of running as intended by these Official Rules for any reason whatsoever, Sponsor reserves the right to cancel, terminate, suspend, postpone, delay or modify the Sweepstakes, in whole or in part, including, but not limited to, any occurrences described in Section VII above, or any other causes which may corrupt or impair the integrity, security, fairness or proper conduct of the Sweepstakes. If Sponsor determines that more Prize claims are submitted or more Prize notices are distributed than the number of Prizes offered in these Official Rules, Sponsor shall immediately suspend all drawings and Prize awards, and Sponsor reserves the right to award any remaining Prizes (up to the total set forth in these Official Rules) in a manner deemed fair and equitable by Sponsor. For example, Sponsor may select a Winner in a random drawing from among the eligible entries received up to the time of the impairment or conduct a random drawing among all Prize claimants, and neither Sponsor, the Sweepstakes Administrator, nor any of the Released Entities shall have any further liability to any Participant in connection with the Sweepstakes

 

X. RELEASES: All Participants, as a condition of participation in this Promotion, agree to indemnify, release and hold the Released Entities harmless from and all liability, claims, damages, injuries or actions of any kind whatsoever for injuries, damages, or losses to persons or property which may be sustained in connection with: (a) participating in any aspect of the Survey or Sweepstakes; or (b) the receipt, ownership, possession, use or misuse of any Prize awarded. Winner’s compliance with these Official Rules, or Winner’s participation in Prize related activities, constitutes the Winner’s agreement that the Released Entities may use Winner’s name, likeness and/or biographical data for advertising and promotional purposes in any and all media worldwide without limitation or additional compensation.

 

XI. DISPUTE RESOLUTION: Except where prohibited, each Participant agrees that this Sweepstakes shall be governed by and construed in accordance with, the laws of the state of Tennessee without giving effect to its or any other state’s choice of law or conflict of law statutes, regulations or rules. By participating in this Promotion, Participants consent to the jurisdiction and venue of the federal, state and local courts located in Davidson County, Tennessee.

Each Participant AGREES THA ANY CLAIM SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO CLASS ACTION. EACH PARTICIPANT IRREVOCABLY AND UNCONDITIONALLY WAIVES THEIR RIGHT TO A JURY TRIAL IN ANY CLAIM OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS SWEEPSTAKES IN ANY WAY. IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT.

 

Further, Participants hereby waive all rights to: (i) claim punitive, exemplary, special, incidental, indirect and consequential damages and any other damages (whether due to negligence or otherwise), other than for actual out-of-pocket costs; and (ii) have damages multiplied or otherwise increased. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY, SO THE ABOVE MAY NOT APPLY TO EVERY PARTICIPANT.

 

XII.        GENERAL: If any provision of these Official Rules or any word, phrase, clause, sentence, or other portion thereof should be held unenforceable or invalid for any reason, then that provision or portion thereof shall be modified or deleted in such manner as to render the remaining provisions of these Official Rules valid and enforceable. The invalidity or unenforceability of any provision of these Official Rules or the prize documents will not affect the validity or enforceability of any other provision. No participant shall have the right to modify or amend these Official Rules. Sponsor’s and/or Sweepstake Administrator’s interpretation of these Official Rules is final and binding in all matters related to the Promotion. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision and such provision shall remain in full force and effect. All materials submitted by participants become the property of Sponsor and will not be returned. In the event of any conflict with any Promotion details contained in these Official Rules and Promotion details contained in any promotional materials (including but not limited to point of sale, television and print advertising, promotional packaging and other promotional media), the details of the Promotion as set forth in these Official Rules shall prevail.

 

XIII.       WINNERS LIST/OFFICIAL SWEEPSTAKES RULES REQUEST: For the first initial, last name and city/state of residence of Prize Winners, or a copy of these Official Rules, send a request specifying a copy of the Winners' List or Official Rules along with a self-addressed, stamped envelope received by 03/17/17. Mail to: Compliance/Dollar General Customer Satisfaction Survey Sweepstakes Winners List, PO Box 468, Stonington, CT 06378. Residents of VT may omit return postage.

 

XIV. SPONSOR: Dollar General Corporation, 100 Mission Ridge, Goodlettsville, TN 37072.

 

XV. SWEEPSTAKES ADMINISTRATOR: Compliance Sweepstakes Services LLC, PO Box 468. Stonington, CT 06378.

 

Dollar General® and the Dollar General logo are registered trademarks of Dollar General Corporation.